Privacy Policy

1. Introduction

Welcome to Franzone ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use the Franzone mobile application (the "App"). By using Franzone, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your display name and email address. If you sign in with Apple, we receive your Apple ID credentials.
• Saved Phrases: Phrases you choose to save within the app are stored and associated with your account.
• Learning Activity: Your completed sessions, topic progress, daily streaks, and practice history are stored to power your learning journey.

2.2 Information Collected Automatically

• Device Information: We may collect your device type, operating system version, and unique device identifiers for app functionality and troubleshooting.
• Usage Data: General usage patterns such as topics accessed and session frequency, used to improve the App experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Save and display your learning progress, streaks, and saved phrases
• Authenticate your identity and manage your account
• Personalize your experience based on the topics you practice
• Communicate with you about updates or support
• Monitor usage trends to improve content and features

4. Data Sharing

• Your data is private: Your saved phrases, learning progress, and activity are only visible to you. Franzone is a personal learning tool — no data is shared with other users.
• We do not sell your data: We do not sell, rent, or trade your personal information to third parties.
• Service Providers: We use trusted services to operate the App. Your data is processed according to their privacy practices.

5. Data Storage & Security

Your data is stored using secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal data, including:

• Encrypted data transmission (HTTPS/TLS)
• Security rules to restrict unauthorized access to your data
• Password handling via secure authentication providers

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the App's services. If you delete your account, your personal data — including saved phrases and learning activity — will be removed in accordance with our data retention practices.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data and account.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain processing of your data.

To exercise any of these rights, please contact us at nguyengiahuy.vo@gmail.com.

8. Children's Privacy

Franzone is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

9. Third-Party Services

Franzone uses the following third-party services to operate the App:

• Authentication Services: For user account management and sign-in, including Apple Sign-In.
• Cloud Storage: For securely storing your account data, saved phrases, and learning progress.
• Expo: For cross-platform mobile app delivery and over-the-air updates.

Each of these services has its own privacy policy governing the use of your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the App after any modifications constitutes your acknowledgment and acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: